It's easy to do on eBay. Whatever you're looking for, whatever you want to buy, millions of items on eBay are returnable. Before you bid or buy an item, check the . If you didn't get your item, you're covered under the eBay Money Back Guarantee. We'll make sure you either receive the item you ordered, or get your money back. If your item hasn't arrived yet, the first thing to do is check the delivery information. Creating a listing is the first step in getting your item in front of buyers. Depending on your needs, we have a range of tools and options to help make sure your.

resolve any problems. But if anything goes wrong, the eBay Money Back Guarantee is here to make sure you get the item you ordered or get your money back. If you just sell occasionally or you haven't yet set up Unpaid Item Assistant, here's what you can do if a buyer doesn't pay: Get in touch with the buyer to find out. Do I need to send the item back to the seller? Yes, if you opened an "item not as described" case for a purchase covered by eBay Buyer Protection. You'll also.

To make sure eBay is a place where sellers want to do business, and to manage buyer expectations, our unpaid items policy sets out our rules around paying for. When should you ship that eBay item your buyer has paid for? meaning that eBay and PayPal don't foresee any trouble spots having to do.